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Frequently Asked Questions about COVID-19 Vaccines & Appointments

Making an Appointment

Who can make a COVID-19 vaccine appointment?

Is MyChart required to get a vaccine?

No, MyChart is not required to get a vaccine. After selecting an appointment time, patients have the option to log into MyChart or continue and schedule without logging in.

Make a vaccine appointment >


What is MyChart? Can I sign up?

MyChart offers patients personalized and secure access to portions of their medical records. It provides convenient, 24-hour access to securely use the internet to help manage and receive information about a variety of health needs. However, vaccine appointment scheduling for the community is not available in MyChart.

MyChart is available to patients who have been treated within Atlantic Health System and their caregivers. In order to set up your MyChart account, we need to confirm your identity – either in person during a visit or by using a secure third-party verification system. Sign up or sign in >

Frequently Asked Questions >


I have questions about getting my child vaccinated for COVID-19. Who should I ask?

Who can come to my child’s COVID-19 vaccine appointment?

At our Morristown vaccine center, we are only able to accommodate one parent or guardian during your child’s COVID-19 vaccine appointment. When possible, please bring only the child (or children) being vaccinated.

Confirmations and Cancellations

How do I know my appointment is scheduled?

You should have seen appointment instructions (e.g. what to bring) on your screen after clicking “schedule” if your appointment was scheduled successfully. If you entered a mobile number or email address during the scheduling process, you’ll also receive an email or text message confirmation with your appointment date and time. Be sure to check both your inbox and spam folder as sometimes emails might not appear in your inbox.

You can also use MyChart to confirm if you have successfully scheduled an appointment.  Sign In >
If you’re new to MyChart, click register to set up your account. You will be prompted to answer questions to verify your identity.
Register >             Learn More >

Once you’re logged into MyChart, click “Visits” in the menu. If you have an appointment, it will appear in the “Future Visits” section.

What should I do if I’m feeling sick on the day of my vaccine appointment?

We will not be able to administer your vaccine if any of these conditions apply on the day of your appointment:

  • If you have experienced any of the following symptoms in the past 48 hours: fever, chills, cough, shortness of breath, difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion, runny nose, nausea, vomiting, or diarrhea.
  • If, within the past 14 days, you have been in close physical contact (six feet or closer for a cumulative total of 15 minutes) with someone who has laboratory-confirmed COVID-19 or COVID-19 symptoms.
  • If you are isolating or quarantining because you may have been exposed to a person with COVID-19 or are worried that you may be sick with COVID-19.
  • If you are currently waiting on the results of a COVID-19 test.

Please be sure to cancel your appointment if any of these conditions arise.

How early should I arrive?

Please arrive at the vaccine center 15 minutes prior to your scheduled appointment to allow time for screening and registration. Please plan ahead — to ensure safety and orderly delivery of vaccines, your appointment will be canceled if you do not arrive within 15 minutes of the appointment time.

Plan to stay 15-30 minutes after the vaccine is administered for observation.

Things to Know for Your Appointment

I have a vaccine appointment scheduled. Can I bring someone with me?

If you are disabled, elderly or otherwise require assistance, one person is permitted to accompany you. At most of our centers, anyone else interested in being vaccinated must schedule their own appointment.

What should I bring to my appointment?

  • Your driver’s license or other government-issued photo ID
  • Your insurance card (if applicable)
  • A copy of your appointment confirmation (print or electronic) 

Please wear comfortable clothing that can be adjusted so we can access your shoulder and upper arm to administer your COVID-19 vaccine.

Is there a cost to receive a COVID-19 vaccine?

When the CDC ended the COVID-19 public health emergency on September 12, 2023, financial responsibility for receiving the COVID-19 vaccine devolved from the federal government to the individual. Your out-of-pocket expenses for the vaccine will depend on the type of health care coverage you possess.

A self-pay discount available for those that are uninsured.

Can someone accompany me to my vaccine appointment?

As with any medical appointment, if you are disabled, elderly or otherwise require assistance, one person is permitted to accompany you. However, anyone else interested in being vaccinated must schedule their own appointment.

Proof of Vaccination

What if I lost my paper vaccine card?

As long as you received your first dose from us, we can verify that in our system and administer the second dose. However, we can’t replace lost  vaccination cards. You can use MyChart to print out a record of your vaccine administration or access your Digital Vaccine Card >

How can I get a digital vaccine card?

As an Atlantic Health System patient, you can access your digital vaccine card securely, anytime, anywhere. Use it when you need proof of COVID-19 vaccination, such as travel, camp, events or work. We can find your record if you received your COVID-19 vaccine at our centers, or we will search for it through the New Jersey Immunization Information System. Get your card now>

Can my child have a digital vaccine card?

A MyChart account is required to access your Atlantic Health System digital vaccine card. Patients ages 12 to 17 can set up a MyChart account with approval from their Atlantic Health System doctor.

Parents, legal guardians and caregivers of children under age 11 can connect their personal MyChart account to their child’s health information. With this access configured, you’ll soon be able to use your MyChart login to access your child’s vaccine card. Learn more >

Learn more about vaccine cards >

Can I get a record of my vaccination directly in MyChart?

You can view information about your completed COVID-19 vaccination appointment using MyChart. Available information includes the date the vaccine was administered, the name of the vaccine and the location where the vaccine was administered.

Sign In >                            Register >                         Learn more about MyChart >

Log into your MyChart account using Google Chrome, Mozilla Firefox, Microsoft Edge or Safari for Mac. On the MyChart home page, click “Menu,” scroll down to the “My Recordssection and click the “COVID-19” button. This page displays information about your COVID-19 tests and vaccinations. Click the down arrow symbol to the right of a section to get more information.

What if the information in my Atlantic Health System digital vaccine card is missing or inaccurate?