Collaborative Alignment Elevates Quality and Lowers Overall Cost by 5%
Newark, NJ and Morristown, NJ September 17, 2020 – Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) and Atlantic Health System are seeing early success in their payer-provider shared accountability program where the two organizations have agreed to tie payments for healthcare services directly to outcomes in achieving quality and cost goals. In this innovative model, Atlantic Health shares with Horizon BCBSNJ financial accountability for the health, quality of outcomes, and total cost of care for a population of patients. This represents a significant step away from the traditional “fee for service” model under which providers get paid based on the volume of services they deliver.
To achieve this, the partners collaborated in new ways to enable Atlantic Health System to deliver improved and coordinated care by sharing data, clinical expertise, patient support, and an overall better consumer experience at an unprecedented level. This innovative and successful arrangement has resulted in a reduction of more than 9% in unnecessary hospitalizations and, correspondingly, better overall health outcomes for those involved. Furthermore, these efforts to improve quality and the consumer experience have resulted in a 5% reduction in the total cost of care for patients/members in the first program year.
“Health care is a team effort, including how we pay for care. This unique partnership has created a framework to deliver high-quality, affordable and accessible care that is increasingly proactive and preventative,” said Brian Gragnolati, President and Chief Executive Officer of Atlantic Health System. “To support our journey toward value-based care, we have invested in robust data systems that empower our physicians and caregivers to deliver the most precise, personalized care. I am proud to lead a health system that has entered into a shared-accountability arrangement and hope that our commitment will serve as a catalyst to others, so that together, we can address the major issue of health care costs in our state.”
“The OMNIA Health Alliance launched five years ago with the goals of working together to transform health care in New Jersey and improving health care quality, affordability and experience. This shared-accountability arrangement is the latest milestone in our progress to achieve this level of alignment,” said Gary D. St. Hilaire President and Chief Executive Officer of Horizon BCBSNJ. “This arrangement puts the focus on achieving the best result for the patient by giving doctors more accountability for the care they deliver along with greater incentives for them to help lower the total cost of care.”
In the traditional fee-for-service model, the health insurer bears almost all of the financial impact for care delivery and reimburses doctors, hospitals, specialists, diagnostic facilities, and others involved in care with little regard for the benefit provided. Under fee-for-service, health professionals are paid for the volume of care they deliver – more services, tests, and procedures are the only way a health care provider can increase its revenue. By contrast, the shared-accountability arrangement incentivizes Horizon BCBSNJ and Atlantic Health to work more closely together to create models of care delivery that reward high quality, coordinated care. The better the outcome for the patient, the better each organization does in achieving its financial goals. While models that reward health systems for improvement are common, what makes this relationship unique is that Atlantic Health has also agreed to share the cost of care in the event that total costs exceed the agreed-upon targets.
The Atlantic Health / Horizon BCBSNJ risk-sharing arrangement applies to approximately 30,000 Horizon BCBSNJ members who are patients of Atlantic Health’s Clinically Integrated Network (CIN), which has been part of Horizon BCBSNJ’s value-based program since 2016. Atlantic Health’s CIN is an effort among physicians, the health system, and other medical facilities to develop active and ongoing clinical initiatives focused on delivering quality, efficiency, and value to its patients.
Atlantic Health and Horizon BCBSNJ established deep operational, clinical, and strategic initiatives to achieve positive outcomes in its first year. Working together, the organizations shared and analyzed data to identify which patients could achieve better health outcomes with additional outreach and support. Depending on a patient’s specific needs, Atlantic Health and its providers leveraged their existing relationship with the patient to proactively deploy appropriate, targeted, and timely support and interventions. The health system hired additional nurses, social workers, behavioral health clinicians, and community health workers that integrated with medical practices to support clinical needs, but also ensure that social and behavioral health needs are met as well. The Atlantic Health teams remained closely integrated with the Horizon BCBSNJ clinical teams to combine knowledge, resources and data to ensure efficient, coordinated care for all patients.
Under the risk-sharing model, Horizon BCBSNJ and Atlantic Health System use prior cost trends to jointly set a total cost of care target for certain Horizon BCBSNJ members who are patients of Atlantic Health’s CIN. Atlantic Health’s reimbursement for caring for those Horizon BCBSNJ members is adjusted annually based not only on how Atlantic Health performs as compared to cost targets, but also for the quality of care and patient outcomes it achieves.
To support the relationship, both partners have worked jointly to improve care by sharing data and clinical expertise to enhance the collective focus on improving care for the individual patient and populations of patients with similar conditions and diagnoses.
Examples of this close and collaborative relationship at work include:
- Bi-weekly huddles between Horizon BCBSNJ and Atlantic Health clinical teams to manage care and address complex medical conditions of Horizon BCBSNJ members;
- Aiding Atlantic Health System to identify a high performing post-acute network to facilitate the efficient transfer of members from acute care to the most conducive post-acute environment for patients’ recovery;
- Tighter clinical collaboration that enables both organizations to bring their combined resources to bear more effectively to address the complex physical, behavioral, and social needs of the patients and members served;
- Identifying newly diagnosed medical, surgical and catastrophic cases to aid in better managing a patient’s disease states and helping patients self-manage their conditions; and
- Mutual sharing of richer and more frequent claims data and electronic patient records data to inform Atlantic Health System’s care strategies and decisions and support a deeper and more proactive understanding of patient populations.
About Horizon Blue Cross Blue Shield of New Jersey
Horizon Blue Cross Blue Shield of New Jersey, the state's oldest and largest health insurer is a tax-paying, not-for-profit health service corporation, providing a wide array of medical, dental, vision and prescription insurance products and services. Horizon BCBSNJ is leading the transformation of health care in New Jersey by working with doctors and hospitals to deliver innovative, patient-centered programs that reward the quality, not quantity, of care patients receive. Learn more at www.HorizonBlue.com. Horizon BCBSNJ is an independent licensee of the Blue Cross and Blue Shield Association serving approximately 3.5 million members.
About Atlantic Health System
Atlantic Health System is at the forefront of medicine, setting standards for quality health care in New Jersey, Pennsylvania and the New York metropolitan area. Powered by a workforce of almost 17,000 team members and 4,800 affiliated physicians dedicated to building healthier communities, Atlantic Health System serves more than half of the state of New Jersey including 11 counties and 4.9 million people. The system offers more than 400 sites of care, including seven hospitals: Morristown Medical Center in Morristown, NJ, Overlook Medical Center in Summit, NJ, Newton Medical Center in Newton NJ, Chilton Medical Center in Pompton Plains, NJ, Hackettstown Medical Center in Hackettstown, NJ, Goryeb Children’s Hospital in Morristown, NJ, and Atlantic Rehabilitation Institute in Madison, NJ.
Atlantic Medical Group, comprised of 1,000 physicians and advanced practice providers, represents one of the largest multi-specialty practices in New Jersey and joins Atlantic Accountable Care Organization and Optimus Healthcare Partners as part of Atlantic Alliance, a Clinically Integrated Network of more than 2,500 health care providers throughout northern and central NJ.
Atlantic Health System provides care for the full continuum of health care needs through 16 urgent care centers, Atlantic Visiting Nurse and Atlantic Anywhere’s Virtual Visits. Facilitating the connection between these services on both land and air is the transportation fleet of Atlantic Mobile Health.
Atlantic Health System leads the Healthcare Transformation Consortium, a partnership of seven regional hospitals and health systems dedicated to improving access and affordability and is a founding member of the PIER Consortium – Partners in Innovation, Education, and Research – a streamlined clinical trial system that will expand access to groundbreaking research across seven health systems in New Jersey.
Atlantic Health System has a medical school affiliation with Thomas Jefferson University and is home to the regional campus of the Sidney Kimmel Medical College at Morristown and Overlook Medical Centers and is the official health care partner of the New York Jets.