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Virtual Urgent Care

Quality Urgent Care Anywhere

Start a live video visit with an Atlantic Urgent Care physician from your smartphone, tablet or computer. It's a fast, convenient way for you to receive the extraordinary care you've come to expect from Atlantic Health System.  Many insurance plans also cover this service as a benefit.

We treat patients in New Jersey with conditions including acne, allergies, constipation, COVID-19 symptoms, diarrhea, fever, flu, headache, insect bites, low back pain, mouth sores, nausea, pink eye, certain prescription refills, rash, respiratory problems, sore throats, urinary problems, urinary tract infections in females and worker’s compensation for COVID-19. Virtual services or refills may not be possible under certain circumstances. Our team will help determine whether virtual or in-person care would be most appropriate.

Available Monday through Friday from 8:00am to 8:00pm and Saturday and Sunday from 8:00am to 4:00pm. 

What's Great About Our Virtual Urgent Care Services

Trusted Care, Right Now

Simply use the video camera on your computer or mobile device for a face-to-face consultation with an Atlantic Health System doctor.

Your Care – Anywhere

In the middle of a packed work week? Not feeling up to going out? Virtual urgent care is available when you need it, where you need it.

Connected to Your Community

If you need additional services, our doctors can help you find the care you need near home, seamlessly connected through Atlantic Health System.

Private and Secure

Your information is safe and your visits are completely confidential.

Frequently Asked Questions about Virtual Visits

What happens during a virtual urgent care visit?

After you create or log into your account, our receptionist will greet you in our virtual waiting room. Next, you'll chat with a nurse and begin your video consultation with a board-certified physician.

What patients can be seen virtually?

We provide care to adults and children over age 2 who are physically located within New Jersey at the time of the virtual urgent care visit.

What kind of technology do I need?

Make sure you have a smartphone, tablet (iOS or Android) or a computer with a microphone, camera and speaker. If you do not have this technology, please call us at 1-800-250-9953. Depending on your condition, our team will direct you to an in-person or phone visit as appropriate.

How much does it cost?

For patients with insurance, the cost of care will vary depending on copays, co-insurance, deductibles and other fees built into your plan. Please contact your insurance provider to verify if telehealth services are covered by your plan and what associated patient cost sharing may apply.

If you do not have insurance, call 1-800-250-9953.

Who provides these services?

Virtual urgent care is staffed by Atlantic Health System's Urgent Care locations — including doctors, nurses and other team members — to ensure that you have the same quality of care. Our providers can connect you to local resources and our broader community of care.

Can I receive prescriptions from a virtual urgent care visit?

If your provider deems it necessary, prescriptions are handled in the same manner as an in-person visit and are delivered electronically to the patient's pharmacy. Our providers are unable to write prescriptions for narcotics/controlled substances such as codeine or oxycodone.

Is online medicine safe?

Yes. Guided by up-to-date clinical practice guidelines, and backed by decades of research and demonstrations, online visits are a safe and cost-effective way to extend the delivery of health care. Atlantic Health System has produced a series of standards, guidelines and best practices for providers to ensure that they are using these online platforms responsibly. This means patients receive the same quality of care as they would during an in-office visit.

Want to Schedule a Telehealth Visit with Your Doctor?

Most Atlantic Medical Group physician practices, including primary care providers and pediatricians, participate in telehealth. You can also make an appointment to see the doctor you usually visit right from your home. 

Other Ways We're Using Telehealth