Your questions, answered.
Atlantic Health PatientGPT answers health questions in plain language. Ask general questions or connect your medical record for answers tailored to your medical history.
General health questions
Get trusted answers
Ask about health topics and get answers informed by Atlantic Health expertise, no medical record connection required. Our physicians help evaluate and enhance the experience through quality reviews.
Personalized health questions
Answers tailored to you
Connect your Atlantic Health MyChart medical record to get personalized answers informed by your health history. PatientGPT accesses your medical record only with your permission.
What can you ask Atlantic Health PatientGPT?
Atlantic Health PatientGPT is ready to help you better understand your health, answer questions and guide you to the right level of care.
Without connecting your medical record |
With your medical record connected |
| What are the side effects of ibuprofen? | Will taking ibuprofen interfere with my other medications? |
| What does a cholesterol test measure? | Can you explain my latest cholesterol results? |
| What is an A1C test? | What does my latest A1C test result mean? |
| What are symptoms of high blood pressure? | Can you help me understand the diagnosis in my record? |
| What's the difference between ringworm and impetigo? | Do I have any refills left on my mupirocin? |
Health information, made easier
Personalization with your permission
Secure & available 24/7
Help connecting to care when needed
More personal guidance starts with your health history
Other online health tools don't know your:
Allergies
Diagnoses
Lab work
Medications
Appointment history
X-rays and other imagery
Because it can be securely integrated with your Atlantic Health medical record, Atlantic Health PatientGPT can provide personalized advice tailored to your health history from your very first question.
From questions to next steps
Ask a question
Ask about a health topic, describe a symptom or explore ways to get healthy and stay healthy. Connect your record for insights tailored to your health history.
Get answers
Atlantic Health PatientGPT helps you understand test results, medications and symptoms in plain language, and guides you to the right next steps for your care.
Connect to care
When you need a physician, PatientGPT helps you find the right care, including Atlantic Virtual Primary Care.
Why choose Atlantic Health PatientGPT?
Informed by our experts
Both experiences use physician guided medical information to inform answers to your health questions.
Easy to understand
Plain-language explanations help you understand health topics, medical terms and possible next steps.
Personal when you choose
Connecting your Atlantic Health medical record securely adds context from your health history, with your permission.
Connected to care
Get help finding an Atlantic Health doctor when you need further evaluation or care.
Care that fits your life
Need a new primary care doctor or care today? Atlantic Health Virtual Primary Care is available days, nights and weekends.
Frequently asked questions
Atlantic Health PatientGPT is an AI-powered health guidance tool that can be used on its own or connected to MyChart. Without MyChart, it provides trusted health information and guidance. When connected to MyChart, it can personalize answers using information from your Atlantic Health medical record. It helps you better understand your health and connect to the right level of care when needed. Atlantic Health PatientGPT is designed to support, not replace, your relationship with your healthcare providers.
Atlantic Health PatientGPT is available through atlantichealth.org or through MyChart.
In MyChart, open the Messages tab, select Send a Message, and then choose Ask a Question.
You'll be asked to review and accept the appropriate consent information before Atlantic Health PatientGPT can access information from your Atlantic Health medical record. Or, ask a question below without connecting.
Atlantic Health PatientGPT is secure. It uses encryption and is designed to protect your health information and comply with applicable healthcare privacy requirements.
Health information sent between you and Atlantic Health PatientGPT may be used by Atlantic Health or certain third parties for accuracy, safety, quality assurance, or other improvement purposes. See our Terms of Use and Privacy Policy for details about how your information is handled.
No. Atlantic Health PatientGPT is a health guidance and navigation tool, not a replacement for professional medical care. It can help you understand health information, consider appropriate next steps and prepare for conversations with your care team.
Diagnoses and treatment decisions should always be made with a qualified healthcare provider.
Do not use Atlantic Health PatientGPT during a medical emergency. If you believe you are experiencing a life-threatening emergency, please call 911 immediately or go to the nearest emergency department.
You can ask Atlantic Health PatientGPT for help with topics such as:
- Understanding your medical records and lab results
- Questions about medications
- Symptoms and next steps
- Preventive screenings and routine care
- Finding a nearby doctor or specialist
- Preparing for an appointment
- General health and wellness information
Atlantic Health PatientGPT is not intended to diagnose a condition or provide emergency care.
Atlantic Health’s PatientGPT was developed with K Health using clinically validated sources and includes a clinical content verification process. However, AI-generated information may occasionally be incomplete or incorrect. At this time, Atlantic Health PatientGPT is considered in its beta phase.
Do not rely on Atlantic Health PatientGPT alone when making important medical decisions. Contact a healthcare provider whenever you have concerns about your symptoms, diagnosis or treatment.
With your permission, Atlantic Health PatientGPT can securely use information from your Atlantic Health MyChart electronic medical record to provide personalized health guidance, help explain health information and guide you to an appropriate next step.
Once you provide consent, Atlantic Health PatientGPT will activate and access only limited information available in your Atlantic Health MyChart medical record to support its use. This may include medications, allergies, diagnoses, test results and recent care. It does not have direct access to medical records held outside Atlantic Health, although information from outside providers may appear in your Atlantic Health record.
To delete your account, please call 1-862-415-0509.
If you have any questions or concerns, please call 1-862-415-0509 Monday through Friday between 9:00am and 4:00pm.
Your healthcare provider does not routinely have access to your Atlantic Health PatientGPT conversations. However, authorized personnel may review certain conversations in a limited capacity for safety, accuracy and quality monitoring.
You may also choose to send an Atlantic Health PatientGPT-generated summary to your healthcare provider through Atlantic Health MyChart.
Atlantic Health PatientGPT conversations are not automatically added to your medical record.
A summary is shared with your provider only when you choose to copy or send it through a MyChart message. Information you send to your provider may become part of your medical record when it is used to make decisions about your care or treatment.
Yes. When your question may require evaluation by a healthcare provider, Atlantic Health PatientGPT connects you to one of our doctors when you need care, including scheduling with your primary care provider (PCP), scheduling with a virtual Atlantic Health primary care doctor or helping you find a PCP that meets your needs.
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