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Telehealth Services

Many patients choose virtual visits with their Atlantic Medical Group provider as a safe and effective alternative for timely, convenient care where appropriate.* From your primary care providers to your specialists, we are ready to deliver the great care that you have come to expect. We help you stay on top of your health care needs from the comfort of your own home. 

Advantages for the Patient

  • Talk to a doctor online
  • Refill your medications
  • Consultations
  • Follow-up visits
  • New patient visits

*Certain visit types require in-person procedures therefore cannot be conducted via telehealth services.

Conditions That Your Primary Care Provider or Pediatrician Can Treat Virtually

  • Acne
  • Allergies
  • Arthritis or joint pain
  • Cold sores
  • Constipation
  • Cough
  • Diarrhea
  • Ear complications
  • Fever
  • Flu
  • Follow up appointments for depression, anxiety or Attention Deficit Hyperactivity Disorder (ADHD)
  • Headache
  • Headaches
  • Hives
  • Insect bites
  • Mens’ health, including prostate conditions, erectile dysfunction, etc.
  • Minor musculoskeletal injuries, such as sprains, strains and other sports injuries
  • Nausea
  • Pink eye
  • Prescription refills
  • Rashes
  • Respiratory issues
  • Sinus infections
  • Skin infections or cellulitis
  • Smoking cessation counseling
  • Sore throats
  • Stress management
  • Sunburn
  • Urinary problems and urinary tract infection (UTI)
  • Vomiting

When Should You Use Telehealth?

  • You're not feeling well enough to leave your home
  • You don't want to take time off of work
  • It's hard to schedule a doctor's visit into your day
  • You need a short-term refill on a prescription
  • When you are on vacation
mother and daughter preparing for telemedicine

Three Ways to Schedule a Telehealth Visit:

  1. Call your physician's office directly, or Find an Atlantic Medical Group Doctor to schedule a telehealth visit
  2. New and existing patients can complete our telehealth request form to have a physician practice contact you.
  3. Existing patients can log into your MyChart account to schedule a virtual doctor visit.

How to Prepare for Your Visit

Talking to your doctor online will be much like an in-person visit. Patients can easily prepare for the telemedicine appointment – some tips to consider:

  • Find a quiet, private place to talk – away from children or pets. Be prepared to be away from distractions for 15 to 20 minutes
  • Write down any questions that you may want to ask your doctor 
  • Charge or plug in your phone, computer or tablet; get some paper and a pen for taking notes. If you feel you may need anything such as a thermometer or asthma inhaler, have that with you, too.
  • Be prepared to discuss basic symptoms, current medications and other pertinent information

Request a Telehealth Visit

Tell us more about the type of telehealth visit you’d like to request. 

Note: All requests are processed centrally by our contact center and will be forwarded to the practice within the next business day.

North American residents only.