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If you are having a medical emergency, please call 911. (Note: This form is for North American residents only.)
Frequently Asked Questions
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I have a question about COVID-19 vaccines. How can I find the answer?
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Read our frequently asked questions about COVID-19 vaccines and vaccine appointments to learn more.
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How can I get medical records?
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Medical records can be requested, received, and reviewed all in one place – your MyChart patient portal. Records from hospital and Atlantic Medical Group doctor visits are available there, along with tools for prescription refills, bill pay, and appointment scheduling.
In addition, hospital records can be requested by filling out an authorization form. Forms can be delivered, mailed, faxed, or scanned and emailed. Providers who don't participate in MyChart can be given temporary access to your health records.
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I need a doctor. Can you help me find one?
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We want to help you find the care you need. Search for a doctor online and filter by specialty, location, insurance and more to find the health care professional that’s right for you. Search now >
You can also call our physician referral service at 1-800-247-9580 for assistance by phone.
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I have a question for my doctor? Can I ask here?
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Please contact your doctor directly if you have a medical question. If you don’t have a doctor, search for one or call our physician referral service at 1-800-247-9580.
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Do you accept my insurance?
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Our medical centers and Atlantic Medical Group physicians are in network with many insurance providers. Patients should always check with their individual carriers to determine our participation with their plans.
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How do I cancel or reschedule my appointment?
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Contact the program or physician practice where your appointment is scheduled directly. Search find a doctor >
You can also cancel or reschedule many appointments through the MyChart Patient Portal. Learn more >
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How can I get help with MyChart?
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If you have a medical question, please contact your doctor. If you need technical assistance, call 1-800-205-9911 to speak to MyChart technical support or request assistance through our form and a representative will contact you. Submit a request >
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How can I get a copy of a birth certificate?
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After it is completed at the hospital, the birth certificate is sent to the office of vital statistics, where it will be registered with the state and permanently stored. Newborn birth certificates are available from the office of vital statistics no earlier than 10 days after the birth of the child.
Birth certificate records can be requested from the Office of Vital Statistics for the municipality where the baby was delivered (i.e. where the hospital is located). Learn more and see instructions >
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How do I get a prescription refill?
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If you need to have a prescription refilled, please contact your doctor directly. Find your doctor’s phone number >
Some prescriptions can also be refilled through the MyChart patient portal.
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Where can I park when visiting the hospital? Are there hotels nearby?
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Details about parking and accommodations are available for each medical center.
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How can I find a phone or fax number?
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Use this search tool to find the phone or fax number of many of our hospital locations and programs as well as Atlantic Medical Group practices. Simply search our website for the location. If no fax number is listed, please call the phone number provided to get it.
To find contact information for a health care professional, search Find a Doctor now >
Phone directories are also available for many locations and programs:
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How can I find more information about Atlantic Health System's services?
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Learn more about the conditions we treat and the services offered at Atlantic Health System. If you don't see what you're looking for in the list below, search for a condition or treatment >
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How can I volunteer at my local hospital?
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Volunteers are an important part of the teams at Atlantic Health System, helping us enhance the patient experience and supporting our caregivers. However, our programs are suspended because of the COVID-19 pandemic.
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How can I make a donation?
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Charitable donations help us serve the present and future health and wellness needs of our communities. Our foundations play a vital role in raising funds for new technology and expanded services. Learn how you can help >